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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Karen Smith

March 4, 2024

5  out of  5 rating by Karen Smith
"Agents are kind and efficient."
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Christy Wilburn

January 3, 2024

5  out of  5 rating by Christy Wilburn
"I dropped by and added a car this morning. Always fast, friendly service. Drop by and get a quote from the friendly folks at State Farm!!!"
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Tiffany Wilkes

January 2, 2024

5  out of  5 rating by Tiffany Wilkes
"I have been a customer of State Farm -- Chris Gaddy agency for several years. Kimberly Ferrell is always my go to any time I have questions, need to make any changes, etc. and she is always phenomenal! Best customer service I've ever received from this agency (and outside of this agency) hands down! Definitely go to Chris Gaddy for your insurance needs! You won't be disappointed!"
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Tonya Jones

December 5, 2023

5  out of  5 rating by Tonya Jones
"Glad I could switch to a company I feel I can trust"
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LaShon Bratton

December 4, 2023

5  out of  5 rating by LaShon Bratton
"I really like State Farm, but your prices are too high. The agent that helped me today was very friendly."
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November 14, 2023

5  out of  5 rating by A W
"You can expect great customer service from the Chris Gaddy agency. Angel took the time with me to ensure I was getting the best deal with all of the discounts that I qualify for. She reduced my payment by more than half! She took her time and I never felt rushed. I am so thankful for her help!"
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Teri Ashworth

November 10, 2023

5  out of  5 rating by Teri Ashworth
"Always willing to help when I call with questions or concerns and will go above to help me get what I need . Always friendly !!"
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Kerry Savage

November 7, 2023

5  out of  5 rating by Kerry Savage
"I had a great experience with State Farm and they also saved me money. It’s nice to have someone local to deal with for insurance needs. Daniel was very helpful !!"
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josh mericle

November 6, 2023

5  out of  5 rating by josh mericle
"Daniel was such a major help and his customer service was the main reason we have made a switch in our insurance company we have been with the last 10+ years."
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Ruthanne Levister

November 6, 2023

5  out of  5 rating by Ruthanne Levister
"I have had my Insurance with State Farm Chris Gaddy Agency for 27 years. That in itself with a 5-star rating should tell you how satisfied I am. We recently added a new car to our policy and was very pleased with the service we received from Angel Gerbers. Everything was handled over the phone and she even looked at my other policies while on the call to make sure I was covered sufficiently. Thanks State Farm!"
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June 18, 2023

5  out of  5 rating by DEWEY SANDERS
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Diane Clemens

April 25, 2023

1  out of  5 rating by Diane Clemens
"Horrible service. They received my authorization paperwork to set acct on recurring auto pay but it was never completed and I was never notified. An accident prompted me to check on coverage and discovered policy was 18 days away from lapsing. Individual on the phone incredibly rude."
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jamey hargett

March 15, 2023

5  out of  5 rating by jamey hargett
"Always very helpful staff"
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Nick Jamieson

February 6, 2023

1  out of  5 rating by Nick Jamieson
"Horrible incompetent insurance agent, and Angie in the office is no better, if I were you seek insurance with someone else, they lie, they try to get out of paying for road side assistance ( don't ever let them lie to you and tell you they will reimburse you for a tow, you can have the receipt with the vin number on it, car tag on it, but they play games so good luck with it didn't work out so well for us 🤣🤣🤣🤣, they will lose a customer by the end of the month, that we can guarantee"
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Claudette Young

January 12, 2023

5  out of  5 rating by Claudette Young
"Awesome experience; great customer service! Angel & Kim are the best 😊"
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Darryl Worthy

October 31, 2022

5  out of  5 rating by Darryl Worthy
"Chris Gaddy and his insurance agency are the best. My favorite person to do business with is Molly. State Farm is great. I have an agent in the corner window that comes out and helps me. I can't walk as well as I used to. She comes get my payment. Is that not service to the max."
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Terry Varnadore

February 25, 2022

5  out of  5 rating by Terry Varnadore
"Kim at state farm is the best !! Always goes above and beyond helping me with my insurance needs ,very efficient service !!"
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Isaac Wright

May 31, 2021

5  out of  5 rating by Isaac Wright
"Excellent service and customer friendly!"
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Terry Green

December 5, 2020

5  out of  5 rating by Terry Green
"Excellent Customer Service! Agents and customer service personal are very helpful."
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George Bare

November 14, 2019

5  out of  5 rating by George Bare
"Great customer service!"
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Ronnie Miller

May 22, 2019

5  out of  5 rating by Ronnie Miller
"Friendly staff honest people that will work with yoy"
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Joe A

December 13, 2018

1  out of  5 rating by Joe A
"Impossible to contact, poor explanation of coverage options and eager to absolve liability. Seems more like a "used car salesman" rather than an agent. I highly recommend shopping around."
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shari jackson

April 13, 2017

5  out of  5 rating by shari jackson
"Susan is the Best"