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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shanell Wilkes

March 6, 2025

5  out of  5
rating by Shanell Wilkes
"Brittany Poag extended exceptional customer service to my family and me. Thanks for making us feel as if you had our best interest at heart. She was kind, patient, and informative! That’s why I have been a customer for decades."
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Hope Bradley

March 6, 2025

5  out of  5
rating by Hope Bradley
"I highly recommend Kim as a State Farm Agent! She is incredibly knowledgeable, professional, and always goes above and beyond to ensure my insurance needs are met. Kim makes the process easy to understand and is always quick to respond to any questions. I truly appreciate her outstanding customer service and would trust her with all my insurance needs! 5 stars all the way!"
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Michael Elfert

March 3, 2025

5  out of  5
rating by Michael Elfert
"Brittany N Poag was super helpful today. She assisted me with my insurance needs and was very professional and knowledgeable. Thank you!"
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Karla Ashe

January 2, 2025

5  out of  5
rating by Karla Ashe
"Brittany Poag was awesome would tell everyone to go to her for any type of Insurance ,we did auto and she found the best and cheapest one for us very sweet and great personality!!!"
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NyRissa Crockett

December 12, 2024

5  out of  5
rating by NyRissa Crockett
"Angel was so polite and she saved my husband and I so much money. The awesome thing about it is that she looked at our existing homeowners insurance and seen that we didn’t have car insurance with them. She told us that by having homeowners insurance with State Farm we could get a 15% discount on our car insurance. After looking at our account she saved us over $200 a month. It’s great to be in the hands of State Farm! Thank you Angel for everything."
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Walter Holley

October 15, 2024

5  out of  5
rating by Walter Holley
"If you are looking for an insurance company, then look no further! Chris Gaddy State Farm in Chester SC is your place for business. Local, friendly and you can speak to a real person! Today I had a question about insurance on a rental car. I spoke with Daniel. He gave me all the information that I needed over the phone and was very informative when doing so! I’ve been a customer with this same agency for 36 years and this is one of the reasons why. Thanks Jimmy H"
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Sandra McKee

October 11, 2024

5  out of  5
rating by Sandra McKee
"After a tree fell on our house, State Farm was very quick and efficient in settling our claim. We're very happy with the service they provided, and Kim was Awesome to work with."
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marilyn Cantrell

September 25, 2024

5  out of  5
rating by marilyn Cantrell
"Always professional and great service"
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Sammie Mcclurkin

August 16, 2024

5  out of  5
rating by Sammie Mcclurkin
"Britney was great!! Thanks for your help !!"
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Angie Dry

August 1, 2024

5  out of  5
rating by Angie Dry
"Tammy is a gem. She is extremely knowledgeable, experienced and very quick to respond. She even called me during her lunch break to help me with a time-sensitive issue. She is thorough and provides options. She is resourceful and is fully prepared before calling me back with answers to my questions. She always delivers on her promises. It is refreshing to be treated with white glove, red carpet service. It's not something I expect, but am grateful to receive."
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Toni Dutton

July 23, 2024

5  out of  5
rating by Toni Dutton
"Want piece of mind with all of your insurance needs, Chris Gaddy State Farm Insurance is the one you want! Ask for Tammy Dry, she’s the best!!"
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Karherine Horne

June 28, 2024

5  out of  5
rating by Karherine Horne
"I have my renters insurance with Chris Gaddy State Farm and my Agent, Brittany Poag has always been the sweetest, managed my insurance well and has made the payment process so easy! Thank you Brittany for your kindness and professionalism."
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Jennifer Sloan

June 11, 2024

5  out of  5
rating by Jennifer Sloan
"I had to get a policy for home and auto. I spoke to Kimberly Ferrell at State Farm in Chester, SC. Y'all I was dreading dealing with this but Kimberly made it simple and easy. She was patient and understanding. Made a huge difference. Call her! You won't be disappointed."
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Karen Smith

March 4, 2024

5  out of  5
rating by Karen Smith
"Agents are kind and efficient."
We responded:
"Thank you, Karen! We appreciate your business! "
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Christy Wilburn

January 3, 2024

5  out of  5
rating by Christy Wilburn
"I dropped by and added a car this morning. Always fast, friendly service. Drop by and get a quote from the friendly folks at State Farm!!!"
We responded:
"Thank you for the kind words Christy! We appreciate your business! "
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Tiffany Wilkes

January 2, 2024

5  out of  5
rating by Tiffany Wilkes
"I have been a customer of State Farm -- Chris Gaddy agency for several years. Kimberly Ferrell is always my go to any time I have questions, need to make any changes, etc. and she is always phenomenal! Best customer service I've ever received from this agency (and outside of this agency) hands down! Definitely go to Chris Gaddy for your insurance needs! You won't be disappointed!"
We responded:
"Thank you, Tiffany, for your feedback. We appreciate your business! "
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Tonya Jones

December 5, 2023

5  out of  5
rating by Tonya Jones
"Glad I could switch to a company I feel I can trust"
We responded:
"We are happy to have you Tonya. Thanks for your feedback!"
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LaShon Bratton

December 4, 2023

5  out of  5
rating by LaShon Bratton
"I really like State Farm, but your prices are too high. The agent that helped me today was very friendly."
We responded:
"Thank you for your feedback LaShon! We value your business and appreciate your loyalty through challenging times! "
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A W

November 14, 2023

5  out of  5
rating by A W
"You can expect great customer service from the Chris Gaddy agency. Angel took the time with me to ensure I was getting the best deal with all of the discounts that I qualify for. She reduced my payment by more than half! She took her time and I never felt rushed. I am so thankful for her help!"
We responded:
"Thank you for your feedback. We value your business!"
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Teri Ashworth

November 10, 2023

5  out of  5
rating by Teri Ashworth
"Always willing to help when I call with questions or concerns and will go above to help me get what I need . Always friendly !!"
We responded:
"Thank you for your feedback, Teri! We appreciate and value your business. "
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Truth Teller

November 7, 2023

5  out of  5
rating by Truth Teller
"I had a great experience with State Farm and they also saved me money. It’s nice to have someone local to deal with for insurance needs. Daniel was very helpful !!"
We responded:
"Thank you, Kerry. We value your business and your feedback! "
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josh mericle

November 6, 2023

5  out of  5
rating by josh mericle
"Daniel was such a major help and his customer service was the main reason we have made a switch in our insurance company we have been with the last 10+ years."
We responded:
"Thanks for your feedback Josh. We appreciate your business! "
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Ruthanne Levister

November 6, 2023

5  out of  5
rating by Ruthanne Levister
"I have had my Insurance with State Farm Chris Gaddy Agency for 27 years. That in itself with a 5-star rating should tell you how satisfied I am. We recently added a new car to our policy and was very pleased with the service we received from Angel Gerbers. Everything was handled over the phone and she even looked at my other policies while on the call to make sure I was covered sufficiently. Thanks State Farm!"
We responded:
"Thank you, Ruthanne! We appreciate your business and value your feedback! "
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DEWEY SANDERS

June 18, 2023

5  out of  5
rating by DEWEY SANDERS
"😊👍👍"
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Diane Clemens

April 25, 2023

1  out of  5
rating by Diane Clemens
"Horrible service. They received my authorization paperwork to set acct on recurring auto pay but it was never completed and I was never notified. An accident prompted me to check on coverage and discovered policy was 18 days away from lapsing. Individual on the phone incredibly rude."