State Farm® Insurance Agent Chris Gaddy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taylor Still
November 9, 2026
5
out of
5
rating by Taylor Still
"Could not be more grateful to Mr. Chris and Megan, an amazing team. They went above and beyond, even after hours, to make sure I was set up with everything I needed when I purchased my first car. Truly a great and seamless experience made possible by these fantastic people. Highly recommend!"
We responded:
"Thank you, Taylor, for your review! I'm glad to hear you had a positive experience with our team. We strive to go the extra mile for our customers, and it's wonderful to know that Megan and I helped make your first car purchase seamless. We appreciate your recommendation! Reach out if you need anything else."
Berry Still
November 8, 2026
5
out of
5
rating by Berry Still
"My daughter Taylor was buying her first car. It was a Sunday afternoon and she found the perfect one. Only problem is she did not have car insurance and the dealer would not let her leave the lot until she had it. I called my agent, Chris Gaddy, after hours to figure out what needed to be done. Within 15 minutes, Megan from his office contacted my daughter and walked her thru the process of getting car insurance. Because of Chris and Megan, my daughter was able to drive her first purchased car off the lot. It was amazing to have such great service on a Sunday afternoon. Cannot thank Chris and Megan enough for really showing what State Farm means by being a good neighbor!!!"
Penny McCraven
October 28, 2026
5
out of
5
rating by Penny McCraven
"I do not have a printer so I emailed the office to have the insurance cards mailed to my house and Brittany promptly emailed me back to say that they were mailed."
We responded:
"Penny, we appreciate you taking the time to provide your feedback! It's great to hear that Brittany was able to assist you quickly and send out those insurance cards. We aim to make everything as convenient as possible for you. Please inform us if there's anything else we can help you with!"
Mckayla Williams
October 22, 2026
5
out of
5
rating by Mckayla Williams
"The best!!! Ask for Daniel!"
We responded:
"Mckayla, thank you! I'm glad to hear that Daniel made such a positive impression. We're happy to have him on our team. Let us know if we can help with anything else!"
Charles sudol
October 15, 2026
5
out of
5
rating by Charles sudol
"Timely response for services needed and a very big help when needed - Kimberly Ferrell is very good to work with."
We responded:
"Hey, Charles! Thank you for the five-star review. I’m so happy to hear you received a timely response and the assistance you needed. We truly appreciate your support and the opportunity to help."
Neil Lee
October 5, 2026
5
out of
5
rating by Neil Lee
"Kimberly Ferrell is always helpful"
We responded:
"Neil, I'm glad to hear that Kimberly has been able to assist you. We're here to help with anything you need. Thanks for choosing us!"
Pam Gourley
September 29, 2026
5
out of
5
rating by Pam Gourley
"Kim is so helpful. Goes above and beyond to help."
We responded:
"Pam, thank you for taking the time to leave us a review! I'm happy to hear that Kimberly was able to assist you and go the extra mile. We're proud to have her on our team. Feel free to reach out if you need anything else!"
marilyn Cantrell
August 20, 2026
5
out of
5
rating by marilyn Cantrell
"Always professional and great service"
We responded:
"Thank you for the review, Marilyn! We appreciate your business! "
brandi Hawkins
August 3, 2026
5
out of
5
rating by brandi Hawkins
"Brittany was great! Very pleased with her service, friendly and knowledgeable!!"
RAyon True
June 26, 2026
5
out of
5
rating by RAyon True
"Gave me a perfect quote! Great customer service"
We responded:
"Thank you, Rayon! I'm happy to hear you received a perfect quote and experienced great customer service. We're here to make things easy for you. Let us know if we can help with anything else!"
Megan Natrin
June 10, 2026
5
out of
5
rating by Megan Natrin
"Knowledgeable, caring, client focused agency. Answered all my questions & explained coverages so well. Highly recommend!"
We responded:
"Thank you, Megan! I'm happy to hear that you found our team knowledgeable and caring. It's great to know we could answer your questions and explain your coverages clearly. We appreciate your recommendation! Let us know if we can help with anything else!"
Toni Dutton
April 20, 2026
5
out of
5
rating by Toni Dutton
"Want piece of mind with all of your insurance needs, Chris Gaddy State Farm Insurance is the one you want! Ask for Tammy Dry, she’s the best!!"
We responded:
"Thank you for the review, Toni! We appreciate you recognizing Tammy!"
Beverly Tate
April 18, 2026
5
out of
5
rating by Beverly Tate
"Kim has been the best helping me with quotes and any assistance I've needed with my policies. Appreciate yall so much!"
We responded:
"Thank you, Beverly! I'm so happy to hear that Kim has been able to assist you with your quotes and policies. We truly appreciate your kind words and are always here to help with anything you need. Thanks for choosing us!"
Tiffany Wilkes
April 3, 2026
5
out of
5
rating by Tiffany Wilkes
"I have been a customer of State Farm -- Chris Gaddy agency for several years. Kimberly Ferrell is always my go to any time I have questions, need to make any changes, etc. and she is always phenomenal! Best customer service I've ever received from this agency (and outside of this agency) hands down! Definitely go to Chris Gaddy for your insurance needs! You won't be disappointed!"
We responded:
"Thank you, Tiffany, for your feedback. We appreciate your business! "
Mervin Williams
February 20, 2026
5
out of
5
rating by Mervin Williams
"I would like to say that my experience with this State Farm agency has been very professional and top shelf. Daniel Hucks has represented this particular office on a first class level. I enjoy working with him because he has the client’s best interests in mind. He is always thorough and knowledgeable in his job responsibilities. I highly recommend Chris Gaddy’s State Farm agency for all of your insurance related needs. Thanks!"
We responded:
"Thank you, Mervin! I'm happy to hear about your positive experience with our office. Daniel is indeed dedicated to providing exceptional service, and I'm glad he has been able to assist you effectively. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Sis
January 23, 2026
1
out of
5
rating by Sis
"Walked in 2 ladies at front desk talking while i wait wait, then a lady said in here can i help. She couldn't help because my files were not there because before i lived in another city (4 yrs before) and nothing was transferred. Same company, but couldn't get help with info i needed. Ladies had no attention for a customer for over 20 yrs and someone should have told me another office couldn't help me long time ago."
We responded:
"I appreciate you sharing your experience with us. I’m sorry to hear about the frustration you encountered during your visit. This is not the experience we aim to provide. I’d welcome the opportunity to speak with you personally or have you come into the office so we can discuss your concerns and work toward a resolution. Your feedback is valuable, and we’d appreciate the chance to make this right."
Brandi Sealy
November 7, 2025
5
out of
5
rating by Brandi Sealy
"Brittany and Tammy are a delight to work with when any insurance needs arise."
We responded:
"Thank you for your review, Brandi! I'm happy to hear that Brittany and Tammy have been a delight to work with for your insurance needs. Our team is dedicated to providing excellent service. Let us know if there's anything else we can assist you with!"
Nick Colvin
October 19, 2025
5
out of
5
rating by Nick Colvin
"Angel Gerbers always helpful."
We responded:
"Nick, thank you for your feedback! I'm happy to hear that Angel has been helpful to you. Our team is dedicated to providing excellent service. Let us know if you need anything else!"
Terry Varnadore
October 14, 2025
5
out of
5
rating by Terry Varnadore
"Kim at state farm is the best !! Always goes above and beyond helping me with my insurance needs ,very efficient service !!"
Portia Barber
October 7, 2025
5
out of
5
rating by Portia Barber
"Brittany Poag promptly solved an issue that I was having. She made sure to communicate professionally and in a timely manner. Definitely, a great asset to this company! Thanks again."
We responded:
"Thank you, Portia, for your wonderful feedback! I'm happy to hear that Brittany was able to assist you promptly and professionally. She truly is a valuable part of our team. If you need anything else, feel free to reach out!"
Karherine Horne
September 25, 2025
5
out of
5
rating by Karherine Horne
"I have my renters and auto insurance with Chris Gaddy State Farm and my Agent, Brittany Poag has always been the sweetest, managed my insurance well and has made the payment process so easy! Thank you, Brittany, for your kindness and professionalism."
We responded:
"Thank you for the review! We appreciate you recognizing Brittany! "
Joan H
September 25, 2025
5
out of
5
rating by Joan H
"Brittany completed task as requested in a timely manner, with friendliness and professionalism."
We responded:
"Thank you, Joan! I'm happy to hear that Brittany provided you with friendly and professional service while completing your task promptly. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Karen Stevens
August 8, 2025
5
out of
5
rating by Karen Stevens
"Kim is an excellent Statefarm employee. She cares about each customer and is kind and has compassion for what they are going through ."
We responded:
"Thank you for your review, Karen! I'm delighted to hear about your positive experience with Kim. Her dedication and compassion truly make a difference. If there's anything else we can assist you with, feel free to reach out!"
chad evans
July 17, 2025
5
out of
5
rating by chad evans
"The ladies here respond to you quickly and help you the best they can. I hate dealing with insurance but they cool."
We responded:
"Thanks for acknowledging our staff, Chad! We appreciate you trusting us with your insurance needs! "
Tammy Childers
July 9, 2025
5
out of
5
rating by Tammy Childers
"State Farm has been my family's insurance for many years. Excellent service on your insurance emergencies and fast at handling it. All of the agents are friendly and eager to help in any way possible."
We responded:
"Thank you for your support Tammy! We appreciate your business! "